Shipping policy

At AeroVintage, we are committed to providing you with the best shipping experience. We offer Free Standard Shipping on all orders, both domestically within the United States and internationally.

1. Order Processing Time

  • All orders are processed and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding major holidays).

  • Once your order is processed and handed over to our shipping carrier, you will automatically receive a shipment confirmation email containing your tracking number.

2. Shipping Rates & Delivery Estimates

We are pleased to offer 100% Free Shipping with no minimum purchase required:

Destination Shipping Method Estimated Delivery Time Shipping Cost
United States (Domestic) Free Standard Shipping 5 – 7 business days FREE ($0.00)
International (Worldwide) Free International Shipping 7 – 21 business days FREE ($0.00)

Note: Delivery times are estimates and start from the date of dispatch, not the date of purchase. Actual transit times may vary slightly due to carrier delays, weather conditions, or local customs clearance.

3. Order Tracking

  • As soon as your order has shipped, a confirmation email with a direct tracking link will be sent to your provided email address.

  • You can easily track the status of your package via our tracking link or directly through the Shop App.

  • Please allow 24 to 48 hours for tracking information to update on the carrier’s system after receiving your shipping confirmation.

4. Customs, Duties, and Taxes (International Orders)

  • All international shipments are subject to local customs clearance regulations.

  • Depending on your destination country, your package may be subject to import duties, value-added taxes (VAT), or handling fees levied by your local government.

  • AeroVintage is not responsible for any additional customs duties or taxes incurred once the shipment arrives in the destination country. These charges are the recipient’s responsibility.

5. Shipping Address & Delivery Issues

  • Incorrect Address: Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

  • Address Changes: If you notice an error in your address, please contact us immediately at rodriguezmelissadqsvh6169@gmail.com. Once an order has been fulfilled and dispatched, the destination address cannot be modified.

  • Lost, Stolen, or Damaged Packages: If your tracking indicates that your parcel was delivered but you have not received it, or if it arrives damaged, please reach out to our support team within 7 days of the delivery date so we can assist you with an investigation and solution.

6. Contact Us

If you have any questions or require assistance regarding your shipment, please do not hesitate to contact our customer support team:

  • Store Name: AeroVintage

  • Email: rodriguezmelissadqsvh6169@gmail.com

  • Phone: +1 686-205-0907

  • Physical Address: 11151 58th St, Jurupa Valley, CA 91752, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)